Raising a Concern

At UPMC Aut Even Hospital, we take all feedback seriously and are committed to managing and investigating any concerns raised. Understanding the reasons for patient complaints helps us identify opportunities to enhance the patient experience and improve care delivery.

If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably with the senior member of staff on duty at the time. However, if you remain dissatisfied, please complete the form on this page.

Please note: you may submit a complaint on behalf of someone else. In such cases, we will have to ask for permission/consent from the person involved (if they are aged over 18 and have capacity) to investigate the issues raised. If you are completing this form on behalf of a patient of UPMC Aut Even Hospital, please complete the relevant sections on the form.

Once you have completed the form, please ensure that you click the “Submit” button.